Unable to report incorrect merchant data on Android


(Richard Bairwell) #1

There seems to be no way of reporting incorrect merchant data on Android. Any idea when this feature will be added?


(Alex Sherwood) #2

Yes, it’s on the roadmap here.

In the meantime you can simply report the incorrect data using the in-app chat - all that selecting the option in the iOS app does is open the support chat anyway.


Change Organisation associated with a payment
(Jonny Wright) #3

How should we report inaccurate spend locations on the map? There is a place I use often and the location is close but not quite right. Would be nice to possibly add a feature to suggest corrections? Also maybe the ability to suggest an icon for the retailer.


(Max Walker) #4

It is possible on the ios app to suggest an icon and improve the name or location by clicking on the something wrong button on a particular transaction. Not sure about android though…


(Andrew Schofield) #5

On android you have to use in app chat, they’re very helpful though :slight_smile:


Wrong Name Under Logo
(Alex Sherwood) #6

I’ve moved your post here to keep all of the discussion about this process for Android users in one place :slight_smile: