Reporting merchant incorrect information

Monzo Chat
1

When we click these buttons in the app (incorrect map, image, name) what actually happens?

Is this a manual intervention or a clever algorithm to fix merchant information. If it’s manual, would it be worth having a way to crowdsource fixing this data?

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2

Hey Ben,

When you click one of those buttons at the moment it goes into a queue for us to manually review. We are working on ideas to let people fix it themselves so that you can make your feed look exactly how you want :smiley:

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