Unable to order new card (card expired)

Hello, my card expires 12/20. The app keeps asking me to order a new card, but every time I go through the process, I get an error message of “Card order failed please try again”. Trying again does not work. Please advise how I get get a new card. Thank you.


Search for contact us in the help section and there should be a button for live chat.

Alternatively email help@monzo.com

you don’t need to order a new card monzo will send out a new one automatically before the old one expires all banks do this