New Card Ordering Failure

I have been trying to order a new Monzo card as my current card is to expire soon but every time I try to confirm my order it says the order has failed…doesn’t matter how many times I’ve tried still no luck.

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It’s automatic, Monzo should send you a new one before your current one expires


I think it may be a relatively new process, but you’re now prompted to confirm your address and pick a card (which includes an opportunity to upsell Plus/Premium) when approaching your card expiry date.

Although not the same issue as the OP, I didn’t have a great experience when I encountered this recently (don’t mind the Plus/Premium upsell though):

@Ghoulscout probably best to contact support. In the help section type contact support.

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