Anybody know why this is? Are they limiting applications of joint accounts? Do we know when they will be opening them up again? We’re about to move in together and wanted an account to setup all joint bills from

FWIW it’s 60 days since this was last asked and the answer then was as now [image] Not eligible for Joint account - Monzo investor, premium payer and early adopter Help Hi all, I’ve been using Monzo (Mondo) since March 2016. I’m a Plus user and Business plus user. I’m us…

[image] Unable to open a joint account Bug Reports Issue: Unable to choose a contact for opening a joint account Details to reproduce: 1. Select “Apply for a joint account” from Home 2. Allow Monzo to access my phone contacts 3: Monzo displays a few contacts to open a …

It’s not that I’m not eligible - I never even got to the position to try and apply with anybody. When I go to the app and try to tap on “Open joint account”, I get this: [IMG_1946] I would hazard a guess it’s nothing to do with my credit score, which is great - there’s nothing here about eligibil…

Eligibility is exactly what it is. [image] Not eligible for Joint account - Monzo investor, premium payer and early adopter Help The option is only hidden if you’re not eligible.

Wow, mad considering all the numbers… fair enough, will go somewhere else

Thanks btw - this thread is the answer!! I did do a search before opening this so thanks for bringing this thread to my attention!

It was actually @JIMMWX who found that one Starling is a good place to go for an alternative.

Oh yeah! Thanks @JIMMWX - can see you’d gotten the same enjoyment out of that thread as I have! ( Not eligible for Joint account - Monzo investor, premium payer and early adopter - #93 by JIMMWX ) Reading through the thread is a bit of a hellscape :joy: People arguing with each other over their credi…

[image] Abcmsaj: It’s a shame they can’t provide a less ambiguous message To be fair to Monzo they can’t really. If for example they said “you can’t due to financial eligibility” then people would just start again and lie to get an account

[image] Abcmsaj: It’s a shame they can’t provide a less ambiguous message to the end user (are JAs just not being offered at all now but the options are still in the help docs? is it my risk? does my credit score not matter? etc) True but also does it really matter. They don’t want you as the…

[image] JIMMWX: To be fair to Monzo they can’t really. Let’s not have this argument again, but they absolutely can. They just choose not to. I suspect this has little to do with the customer and more about Monzo’s internal failings. But that can never be proven. If I was in the market for a…

Unable to create a joint account?

UK Help

JIMMWX (Village Idiot) 3 March 2023 14:59 3

FWIW it’s 60 days since this was last asked and the answer then was as now

Topic		Replies	Views
Why are joint accounts so hard to open? Help	27	5391	10 October 2022
Why could I not open a joint account Help	34	19018	18 April 2023
Joint account help Help	25	54468	27 July 2022
Not eligible for Joint account - Monzo investor, premium payer and early adopter Help	175	9516	3 August 2023
Apply for a joint account missing from App for ineligible people [JAs Still Offered] Help	39	2404	31 May 2023

Unable to create a joint account?

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