I recently got a mortgage offer (yay!) but they refuse to allow me to pay it using a Monzo current account (although Starling is apparently okay!)
Apparently they don’t like it due to the way verification is completed with Monzo.
I’m not too fussed - I’m just going to use my second current account and set up a standing order from my Monzo to ensure it stays funded, but it’s still a bit irritating that some of the major banks are still not accepting of newer banks.
I might try to change the direct debit to Monzo using the app once the mortgage has commenced and see if they accept it then… has anyone else successfully switched their direct debit source to Monzo with their TSB mortgage in the past?
DD is regulated scheme, so there’s nothing Monzo do or don’t do that really.
There’s been mention of a few places that can be like that, I think LV was one (I use them fine)
If you have a spare account that you don’t care about, you could set it up with that bank and then CASS that account over and the direct debit will come with it.
I took it as an ironic take on the fact that that’s what TSB seem to be doing by shutting out Monzo customers (or at least implying that they’ll need to move banks before they’ll do business with them).