I made a transfer of £4000 yesterday from our Monzo joint account to our Virgin Money account.
I advised Monzo of the transfer in advance.
The transfer was via the faster payment service, and when I checked the Virgin Money account yesterday it was showing as an incoming transfer.
I have checked the Virgin Money account this morning and the funds haven’t cleared.
The problem is that I closed our Monzo joint account yesterday so have no idea where the money is.
I have messaged Monzo and they have said I will get a response in 8 hours!
Has anyone experienced this before? A little worried that the money just seems to have disapeared.