Transfered to wrong card


(tony moore) #1

Hi all, i have made a mistake and done a bank transfer to my old pre paid card. I now have a current account .where has my money gone, would it get refused by monzo and end back in my lloys account?
On holiday at the moment so need to get it to my new current account asap
thanks for any advice
tony


Bank transfer to old account
#3

Hello @tonyair1

This won’t get refused and returned, we will bridge it to your current account.

If you have any issues please contact us in app or email help@monzo.com and we can investigate for you :mag:


(tony moore) #4

Hi Beth, thanks for your quick response, on this chatline and the help
line.
Great answer…thankyou
XxX


(system) #5

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