Transfer requests and time limits

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1

It’s day 3 of my request on Monzo to transfer money so I can complete a house sale. if anyone needs to transfer money out of Monzo and it’s above the limit, I’d recommend allowing at least 5 working days to get support and raise your limit.

*Changed my first post to keep it simple. I’ll be moving my main banking elsewhere after the transfer happens. Monzo just can’t handle their support requirements.

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2

Catchy title!

Nobody on here can help though because we’re all customers like you. It’s odd that your chain broke because you should be transferring your money to your solicitor well in advance - hope you get it sorted soon though. Keep talking to them through chat is your best course of action.

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3

That’s very sad.

I suppose that given the previous threads on here recounting the stress caused by the difficulties experienced by people trying to have their limits raised, then this result was somewhat inevitable.

I hope you raise a complaint with Monzo, and that you come back here with the result of that.

Above all, I hope that you can resolve your accommodation and family issues swiftly.

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7

Thanks, I did start the transfer well in advance, Monzo are taking ages to pull their finger out.

8

So that shouldn’t result in a chain breaking. You can still sign the papers and legally commit to the sale.

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9

Compliant raised, thanks. I started the process so early as to avoid this. Cautionary tales I guess.

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10

I can’t help but echo the sentiments but still feel for you if the situation is as described.

11

You transfer the money 1 day before completion. I started this with Monzo days before to avoid this.

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12

Thanks, I’ll ask.

13

No you don’t :scream: You get it done well in advance of that for this exact reason - just in case anything goes wrong. Plus the solicitor needs time to verify everything too.

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14

Thanks

15

thanks, I can’t move the money out of Monzo as it above the limits and the solicitor wasn’t going to accept multiple payments over many days.

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17

Thanks, I’ve already done the exchange part, this is the remaining balance.

18

This is odd too. You’re given an account and reference number so it shouldn’t matter how many chunks you do it in as long as they can match them up with the reference number. We made multiple payments when we paid for search fees etc

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19

There’s so much here that doesn’t add up!

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20

I know we see a lot of these of these posts but on the off chance there is any truth here a little compassion wouldn’t go amiss.

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21

Point taken !

22

Thanks 47AlphaTango. As my post was an emotional one, I’ve edited it to be just a “headsup” on transferring money out of Monzo that’s above the limits. It is a bad situation but keeping the cold facts on posts is always a better way to do things.

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23

That’s understandable. It was very clickbaity which I think caused everyone to focus on that rather than the main issue at hand.

In regards to the below:

Apply this rule to whichever bank you move to next as well. This should cover you if they need to do any additional checks etc too :slight_smile:

In conclusion I wish you luck with the sale - I’m sure everyone in the chain will see it through because they won’t want to start from scratch either :crossed_fingers: Just make sure your solicitor updates their solicitors. Or if you know the estate agent, give them a quick update so they can pass it onto the seller.

24

This is definitely an area Monzo need to improve but I’m curious why you had such issues.

People have got it on the day fairly easily and some have it sorted in advance. I’ve never seen anyone not be able to get the limit raised providing they provide sufficient info.

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