Transfer cash when your phone is damaged

Hi
I need to urgently transfer money from my monzo account to another account but my phone has been badly damaged and I can’t access the app. How can I get the money across without using a phone?

Hi Lara, as far as I’m aware this isn’t possible but you can call the number on your card to confirm with Monzo customer service. Alternatively you can sign on anyone else’s phone and fetch the login email via their browser.

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