Topped up £10 but hasn't appeared

(Kamran) #1

Hi guys

I have topped up £10 5minutes ago, and it has left my debit account but not appeared on my monzo.

Many thanks


(Herp Derp) #2

You would need to contact support via the in app chat for this


Guessing this is via a bank transfer? It’s all done manually if that’s the case.

(Johnny Ellwood) #4

Sadly there isn’t a lot the community can do for you on this one, this will need to be took up with the in app support team.