Topped up £10 but hasn't appeared

Hi guys

I have topped up £10 5minutes ago, and it has left my debit account but not appeared on my monzo.

Many thanks

Kam

You would need to contact support via the in app chat for this

2 Likes

Guessing this is via a bank transfer? It’s all done manually if that’s the case.

Sadly there isn’t a lot the community can do for you on this one, this will need to be took up with the in app support team.