Top up has disappeared!

I topped up with apple pay 8 days ago and it still has reached my account! The Money has left my bank and hasn’t been refunded, where is it??

Have you contacted in app chat for support? They’d be able to help you a lot quicker and find your money.

@danrees I’ve just had something similar with my topup not going through after using Applepay. Spoke to customer support though the in-app chat and they’ve sorted it for me. I’ve linked them to this post for you.

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