The intended functionality is, currently, one session per app implementation.
it should be per user not per particular app installation as that is currently forcing us to only use it on one device when we should be able to install the app on multiple devices so we can access via whichever device we have with us that dayâŚor whichever happens to have battery life assuming our phone battery canât last a whole day and may be flat and awaiting to get to a location where we can recharge it
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Coming late to this thread⌠Iâm about to travel to Serbia where roaming charges are very high, so was planning to take an unlocked iPhone 4 for use with a Serbian SIM, as well as my UK iPhone 6S which I currently use for Monzo, but wonât be enabling for data roaming. How do I go about temporarily switching across to the '4 to use that for notifications and top-ups? Can I just log out on the '6 and log in on the '4? Or can I stay logged in on both? (I donât mind losing the '6âs touch ID during the trip.)
The Monzo app requires iOS 9 or later. I believe the oldest iPhone that supports iOS 9 is the 4S.
Sorry, yes, I should have checked. (I was just googling it now.) So, scratch that plan - will have to top-up using local wi-fi.
Oh, actually I do have a 4S so may be OK. Will try the install tonight.
I donât know iOS, but on Android itâs possible to set up one phone as wifi hotspot for another phone. Thatâs what I did in Morocco, old nokia was my wifi hotspot (nokia had 4g or something itself and used that to provide wifi). Nokia had good battery life.
Nexus phone was connected and had ânormalâ wifi connection.
Sounds like a hassle, but there are other benefits - most notably other friends/family with you can use same hotspot. Disabling mobile data on main phone saves battery.
I believe something similar should be doable on iOS.
Yes. Mobile hotspot on iOS. Use it all the time, very handy feature although some networks block its use somehow so have to check that the SIM card allows it
This topic got off topic!
While itâs great that currently people with mixed OS devices can log in. Many, if not most people stick with the same OS so this issue applies equally to users of solely Apple or Android.
I know personally itâs frustrating as ONLY Monzo does not allow this, even other new internet based banks allow it. Monzo stands alone.
Letâs cut to the chase. If 99% of other banks apps allow you to login from at least two devices on the same OR different operating systems, why doesnât MonzoâŚand should this not be addressed?
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To take this one step further - I would love to see a slightly different version for tablets or for a website: for example, on the larger screen of a tablet or website iâd like more details on the transaction history, maybe with graphs for different categories etc.
The current mobile app is great for daily use, but trying to look back at my spending history would be so much easier on a larger screen with more information displayed, and the views optimised for the larger screen.
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Just discussing this in another thread, I canât believe someone decided it was sensible or good customer service to be so restrictive.
As someone who has been using Starling (3 registered devices can use the app/account) where you simply log in to any of the registered devices as required that I thought the way the app forces you to re-register via email every time you log into a second device was a bug.
Please Monzo, make this more user friendly, thereâs no need to be so draconian, itâs not a security issue when every other bank (including the other mobile only bank) allow a minimum of 3 registered devices.
I would really really love to see an iPad app for Monzo. 
Iâd be happy with the same features, although with the extra screen real estate it would be cool to use that space for an extra good summary tab, or graphs on various measures to show month to month how you are doing etc.
So itâs your impression that Monzo (or the developers) made a decision to restrict things in this way, and that there are absolutely no legitimate, logical reasons to do so? It was just arbitrary?
Hmm, OK.
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How does every other banking app (including direct competitors like Starling Bank) manage to satisfy security requirements and allow at least 3 devices to be registered for use?
I donât know. I donât work for them. Why donât you ask them.
Monzo, any thoughts about allowing this instead of having to keep veryfying?
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I use several smartphones at different times, and I really miss the ability to have the Monzo app installed and active on multiple phones simultaneously. This is currently possible with some Monzo competitors, such as Starling and Revolut, and it would be great if Monzo could add the same feature.
Another possible solution would be a fully functional online web banking platform, similar to HSBC, but Monzo does not seem to offer that yet either.
I use several smartphones at different times, and I really miss the ability to have the Monzo app installed and active on multiple phones simultaneously. This is currently possible with some Monzo competitors, such as Starling and Revolut, and it would be great if Monzo could add the same feature.
Another possible solution would be a fully functional online web banking platform, similar to HSBC, but Monzo does not seem to offer that yet either.
Could the Monzo team please comment on this?
Multi-device support is no longer an exotic feature nowadays - it is becoming a must-have for modern banking.
You donât need to post in every topic about it and then make your own. Youâre in such a niche itâs not worth their time to do it.
Monzo know some people want it. But theyâve known that for years and nothing has changed. The world is going more mobile, they didnât have a desktop version 10 years ago, they donât need one now.
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What do you want him to do if not complain about it online? Not really your problem to deal with either. Last I checked, youâre not a Monzo employee
Spamming the forum isnât going to change anything.