“There was a problem. User does not have a prepaid card and has not passed the waiting list”
I’ve been getting this error since I reached “0 people ahead of you” back in late 2017. I have waited for months, uninstalled the app, tried contacting Monzo but to no avail.
Can someone in the community help?
What exactly does this message mean?
@simonb can you help?
Many thanks
contact support help@monzo.com they will be able to fix this
Thank you, have contacted the support
Usually this happens when a country other than UK is initially selected. We can change this via support 
Any chance you can change that red error screen to show in big letters contact help@monzo.com as this has come up a few times now?
agree with this !!