The Monzo app is changing: we've had a makeover!

There’s some chat about this happening over in this thread: Another new feature this week?

Was also spotted by someone else!

Ah this is the chat I was referring to. Couldn’t find it anywhere :man_facepalming:t2: At least it does still exist, was starting to think conspiracy :joy:

  1. I agree on ordering, its’s random and cluttered at the moment, maybe balance order would be sensible, or even alphabetical to make finding a pot easier.
  2. There is an option to bank transfer from the pot, (Pay From this pot) but it doesn’t take you to a contact list, firstly it gives you the list of scheduled payments and the when you press plus you get the new payee screen.
  3. This might be an IFTTT solution? i have mine set for any payments abroad to be repaid from a pot.

Oh dear monzo. Why change something that didn’t need changing. Im sorry to say but the new app UI is awful. What a mess. Please add a feature to opt in for the old style.

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The app does need changing to make space to accommodate new features.

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It’s so white!!!

No “blackout” support?
I’ve jumped the (far to many) steps to settings. Did I miss one?

https://community.monzo.com/search?q=dark%20mode

Always up for change and progress. But pleeeeease allow users to choose which account appears first in the new look.

I’m sure the personal account is redundant for many of us joint account users. Or am I the only one?

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Re-ordering of pots is probably the most requested ‘yet-to-implement’ feature, and going off how the new navigation - love it or hate it* - is structured, I’d take a calculated guess that accounts (with sub-pots) can also be re-ordered.

Let’s see!

*Disclaimer - I’m a fan of the new nav, which is a massive improvement over the original app layout/structure.

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General feedback as a user who got Monzo in April 2019 and has been having difficulty with the new layout:

  • When I tap my back button (on my Samsung Galaxy S9) when I’m in a specific pot or account, it exits the app. I think it should go back to the screen that shows the totals of all pots/accounts.

  • The app opens onto my current account but I think it should open onto the screen that shows the totals of all accounts/pots.

  • My sort code/account number should be accessible from the screen that has the totals of all my accounts/pots on it. It feels weird having it floating on top when i’m viewing each pot/account.

  • The budget area feels very light and unhelpful. I have no clue what committed spend is (it’s not explained in the new version) and generally I feel like I want more flexibility with the budget tool. maybe the option to change what I spend from week to week.

  • Overall the new app has too many swipe features between screens. I want to just tap to navigate without everything flying across the screen. It’s so ridiculously extra in the worst kind of way. I really miss the old layout where each pot/screen could breathe on its own without feeling cluttered.

Hi Jessica

Welcome to the community!

On this particular point, the problem will come that increasingly the app, especially that totals page, will be displaying information from multiple accounts with multiple details

What should it display and where should you display it if, for example, you have a current account, a joint account and a business account?

The move towards the tabs allows those accounts to be presented alongside one another, carrying their own details and controls

Some people are never happy :roll_eyes:

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Are you actually joking with me ? All these people leaving negative feedback , because the app changed :frowning: Some people threatening to leave Monzo because of this! I mean… Give it time guys! Change is good!

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Even as a spending card, which Monzo is for me, the graph was pointless.

Glad it’s gone, not everyone else feels the same way though and without having on/off toggles for most UI features (which is an overhead and an increasing one), don’t see this coming back.

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First, it would be delivered on past Friday, then on past Sunday, then yesterday.
Today support answer my question via Chat and they told me they did not have “the exact date” and “Sorry that we cant [sic] give you more information about this”

Does anyone else have this issue? Or I am the only one

Re: committed spends, this hasn’t changed from the previous version, though it isn’t working very well at the moment with the new bill pots feature, so if you’re using a bill pot don’t rely on it for accuracy at the moment!

How they work is any payment that Monzo knows is going to happen will appear in that committed spend list. This includes any direct debits or standing orders that go out regularly with a set date/amount, as well as any recurring card payments that you turn the “Predict in summary” toggle on for. You can find this toggle by tapping any payment in your list of transactions. You can turn this on and off for any payment, including direct debits, so you can get it set up just right so it only shows the payments you want there.

The aim is that you can then see “all of this is going to come out this month” with the total amount shown at the top of the committed spend list. Then your “left to spend” amount is just your balance, minus your committed spend total. So using “left to spend” instead of your balance should ensure that you don’t spend money that you’ll need for bills before next payday.

(Your request for it to be clearer within the app still stands, just thought I’d explain how it worked now in case that’s helpful!)

Nah, the stats are from new users who they gave the new look to automatically.

We extensively tested with new and existing users, both quantitatively (comparing data of thousands of users) and qualitatively.

We managed to solve the main issues emerged during testing before the general rollout, but there are obviously some issues left, rest assured we are currently working on that :slightly_smiling_face:

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9 posts were merged into an existing topic: Removed Posts - October 2019

Dark mode. The new app is way too bright

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Where do we provide feedback on the new design? i saw the link earlier, but can’t find it now…