Over the last few weeks/months it seems to me that Monzo are just failing in relation to the upkeep of the smaller parts of the app to the point it’s just getting silly as all the things that are wrong are what worked well before.
Below are a few examples that I have been having and now one that has happened today that probably has happened on a few other merchants that I might have not noticed.
The first one is notifications
Here it says there are 3 transactions that have taken place but open the app there is only two.
How and why does it think there are 3??
The next is this:
Finally they have worked out how to separate Uber Eats from Uber and now it shows 5 transactions however click on 5 and it fails to bring anything up and it has spelt the word eats wrong.
The next one is this
Who and why did someone decide to change this to O365? Ok I get it as that is what it was for BUT what about all my other payments to Microsoft now? Why should I have to now search for two things, if Monzo now know that this was O365 why not just bulk change the lot?
Also now leads me to my next question that myself and basically everyone asks, why was this changed so quickly when I have loads that need to be changed and have been waiting for months and submitted the same ones multiple times?
And for a laugh and an example, just look at the logos… where is the continuity?
It’s just feeling all to sloppy now tbh.