The Current Account Switch Service (CASS)

Wtih CASS, do the direct debits all get created with Monzo at the same time or do they move over at different times? I’m just wondering what type of notifications to expect as my DD starts moving over

You’ll get loads of DD created notifications at the same time as the direct debits are transferred over.

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Has anyone experienced this…

I CASS’d my Lloyds account into Monzo. My Mum has tried to pay me money from her Halifax account to my Lloyds (which would then flip into my Monzo account).

Halifax wouldn’t do the payment because my account ā€˜wasnt supported’. Assuming the issue here if that the payment wouldn’t go via Faster Payments but transfer within Lloyds Banking Group.

Annoying…!

I also had this when I switched from Lloyds > TSB, so maybe it’s an issue with Lloyds Group

I shall apologise for shouting at my Mother then :joy::joy::joy:

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Lloyds Banking Group essentially not following the rules then. One of the central points of CASS is that payments in are redirected.

It’s a bit like RBS not following the Paym protocol. Instead of using the central Paym phone number database, it recognises if a number is also associated with an RBS Group app and credits that account automatically, instead of the account specified through Paym.

Legacy banks, eh?

Question (not hypothetical - it matters to me) :face_with_raised_eyebrow:

Is the perfect CASS one where everything comes over - income + regular payments, or would it be where you bring over your salary but leave the DDs and SOs behind?

Depends on what you mean by perfect. The organisation which runs CASS (Bacs) would be upset if I initiated a full switch and it only brought over my salary, as that’s not how the system is designed.

If you mean what would :monzo: Monzo prefer, then I guess they’d like everything credited and debited from Monzo, so they get the fullest view of your financial life.

In my situation, I’m about to get my salary credited to Monzo, delayed until after my remortgage (paper statements required, don’t get me started!) but I’m loathe to bring all my DDs. Five of my DDs originate at NatWest and two (including my mortgage) originate at Barclays – because of these banks’ respective rewards programmes I currently gross over Ā£200 per year simply for allowing them the heavy lifting of paying my bills. Instead of Monzo seeing seven debits, it will just see two transfers per month out to two different banks and I just have to make sure I’m on top of the amounts (something I do anyway because that’s how I was brought up with money)

We can argue semantics about how #FullMonzo I’m being but I’d say that free money is the result of the perfect switch for my circumstances.

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Yes I was thinking more from Monzo’s perspective.

I was wondering, purely from a cost viewpoint, if there’s a tipping point where the cost of processing payments might outweigh the benefit of having the salary paid in.

Yes but that’s the cost of providing a bank account. No one started a bank hoping not to process too many DDs.

I think the value of the data of who you pay, and how much, is worth so much more in the Marketplace model.

This should answer your question :slight_smile:

We’re talking pennies per time though I believe.

Totally agree, this is where the magic happens.

It does, Jack, thanks. :slightly_smiling_face:

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My transfer has completed today but my old bank account is still open. Will it close automatically?

Was it a full switch you did?

Full switch.

Then, yes, as long as they follow the rules!

I got a letter to say it was going to close and to check I had requested it. Maybe it takes a while after the transfer is finished.

Were you in debit balance (overdraft) or have any outstanding charges? If yes to those then they may not close your account until they are settled

I’ve had it take a few days before the account disappears from my online banking before