This morning I popped into Tesco to purchase some bottled water and I used the self service checkout when I had the following problem. I used the self service checkout and when I used my Mondo card, I had a transaction notification and then an immediate refund. I tried again and had the same issue.…

contact live chat inside app best for support :slight_smile:

Tesco have a few problems with the card. Have a look here: [image] Known issues / bugs bugantlady_beetle Help List of known issues / bugs (Updated regularly) Card usage Topping up with a credit card is NOT supported. It has to be a debit card. Because it is a prepaid …

I have used Tesco’s self service machines many times with Mondo. Although not with contactless, only chip and pin.

I’ve used Mondo with Contactless on Tesco Self Checkouts and it worked fine. I think they have a few different systems in place though in different stores - so maybe it works in some stores and not others. I have issues with Contactless on Morrisons self scan but that seems to be a known issue.

I use my mondo card on three tesco stores on a regular basis, mostly contactless, and always went through just fine.

Used my mondo card in multiple tesco stores (that support contactless and some that don’t) and never had that problem before.

used contactless and pin seem to have no issue with it

Contactless at my local Morrisons (self-service at least) never works. Always have to resort to chip and pin.

I found some of tesco stores asking for pin on my barclays card when tried using contactless strange one as used tesco before

@bhavicp contactless with Morrisons is a know issue. [image] Known issues / bugs bugantlady_beetle Help List of known issues / bugs (Updated regularly) Card usage Topping up with a credit card is NOT supported. It has to be a debit card. Because it is a prepaid card, …

Tesco Self Service Checkout

UK Help

RossA (Andrew Ross) 3 May 2016 11:39 3

Tesco have a few problems with the card. Have a look here:

Known Issues + Bugs Retail/Food Vendors 👜🍕

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Tesco Self Service Checkout

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