Tax Residency Declaration Confirmation

Help Bug Reports
1

I kept getting a notification to confirm my tax residency, but every time I reached the “Read and Confirm Declaration” screen, I couldn’t actually select the “Confirm Declaration” button.

It took me longer than I’m willing to admit to to figure out what was going on, but basically it’s this: On my Pixel 2XL, my font size was just small enough that the declaration text fitted on screen without scrolling. Once I adjusted my text size so that it was large enough that I could scroll the declaration text, it allowed me to confirm my tax residency.

So, my suggestion would be this: If the declaration text that we need to confirm fits fully on screen without needing to scroll, please just enable the “Confirm Declaration” button.

2

I’ve seen this before with Monzo and with other apps, especially with Ts&Cs and the like. The rule seems to be that the user having seen the whole content is then allowed to accept/confirm, even if there is no way you will read it all (I’m looking at you, Apple!).

When it’s a small amount of on-screen content it seems to get confused although you may find you are able to scroll the content vertically, albeit by 1 pixel! Not sure if this is an OS limitation or what, but I agree it does need addressing.

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