What’s happening with support? Last few times I’ve needed help the response times have been woeful. I’ve been waiting 4 hours today so far and the message at the top now says typically replies in a day. This was flagged a month or so ago but things seem to be getting worse and not better.

Slow support responses

anon23935806 1 December 2018 14:11 222

I think if this was a bug Monzo would acknowledge it and fix it.

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