Simple Questions Thread (Newbie friendly 🙂)

(Yoni) #581

Hey there,
I’m new so it can be possible that my questions will be a bit obvious to some :slight_smile:
I’m moving to London next week (thanks!) and i’m considering to open an Monzo account, i have few questions as i’m not familiar with the banking system in the U.K.

  1. Can my paychecks from work can be transferred to my Monzo account, like any other “conventional bank” ?
  2. Those payment will recognised as paychecks?
  3. I’m moving to a new address 3 weeks, should i wait till then, or, can i give my current address for delivery, and change address later?
  4. Is it possible to deposit cash into my new Monzo account?
  5. Can i use my Monzo account for “standing orders”?
  6. Is Monzo account is legitimate for credit checks/ credit history and so on, like other “conventional banks” ?
  7. The Monzo debit card supplied, is it prepaid, or a “normal” debit card, and what are the limitations of it, like, is the debit cards can be processed as credit card, for Airbnb services like?
  8. Will my Monzo card will have my name on it?
  • Basically i’m trying to figure out if to go online, or the old approach…

Thank you, would love to get your feedback and decide
Yoni

((╯°□°)╯︵ ┻━┻) #582

Hey there. Answers as follows:

  1. Yes, Monzo is a “conventional bank”
  2. Yes
  3. I’d probably wait. Cards tend to arrive in about 3 days but to be safe and avoid the hassle I’d leave it until you’ve moved. Updating your address is simple and done in the app, so it is entirely up to you.
  4. Yes, at any Paypoint shop
  5. Yes, see #1.
  6. Yes, see #1.
  7. It’s a normal bank card so you can do everything you’d do with a normal debit card
  8. Yes

Here is Monzos FAQ page that should help and give some more details if needed :slight_smile:

2 Likes
(Yoni) #583

Thank you Ordog for your answers,
last one question,
In app, can i switch between my personal account, and my other partner joint account?
Thanks!

1 Like
#584

You can switch between your Monzo personal account and your Monzo joint account in app, yes. Both you and your partner will need to apply for Monzo personal accounts first, then you can get a joint account which you will both be able to see in your apps.

2 Likes
((╯°□°)╯︵ ┻━┻) #585

No problem @Yoyomat!

@redshift has kindly answered your other question but let us know if you have any others :slight_smile:

(Jolin) #587

One thing to note is that there is a small charge for paying in cash (£1 per deposit).

1 Like
(Sara brazier) #588

my phone and mono card have been lost therefore I can’t freeze my card , can I do this online

(Kieran) #589

Yes, you can freeze your card at web.monzo.com :slight_smile:

2 Likes
#590

What does the tasty looking cake beside my name mean? :man_shrugging:

2 Likes
(Emma (still not the app)) #591

Forum anniversary, you joined a year ago today :cake:

Happy cake day

5 Likes
((╯°□°)╯︵ ┻━┻) #592

Plus you owe us all some cake :birthday: :yum:

4 Likes
(Dave) #593

Any ideas on when the next round of crowd funding is going to take place?

(Jordan) #594

Unfortunately not :sleepy: It may never happen - we just don’t know.
(My guess is there might be another round in a year or so prior to any international expansions but that is just me)

1 Like
(Dave) #595

That is intersting info about the international expansion, first I have heard about it.
Are there more details about it somewhere?

(Simon B) #596

We haven’t announced anything to do with international expansion, so there’s no details to share unfortunately. It’s something we’re always looking into, and obviously something that we want to do, but that’s really all there is to say at this point in time :grinning:

3 Likes
(Jordan) #597

It’s just my speculation! Nothing from Monzo as @simonb has said! Sorry, didn’t mean to confuse anyone!

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#598

How do i activate a Monzo card if my phone is not android? could i activate it through web app? contact center?

(Rachel Raybould) #599

Hi :wave:

What phone do you have? If you managed to get a monzo card you must have the app on your phone. Just go back into the app where you typed in all your details to get an account and click the it’s arrived button.

3 Likes
#600

I have an Iphone 6. Does clicking the it’s arrived button activate my card? Do i need to enter the card details (ie. card number, cvv, expiry date) after I have hit on “it’s arrived”?

(Splodf) #601

Once the card has arrived click on the button and fill out what it asks of you.

I don’t think the app asks for all the details.

1 Like