Simple Questions Thread (Newbie Friendly šŸ™‚)

UK Monzo Chat
563

Yeah, itā€™s likely that nothing will go wrong, but waiting would be the cautious approach.

If you already have the mortgage approved and everything, I donā€™t see them checking your credit file again - So if you really wanted to go for it, you would probably be OK.

Butā€¦ Iā€™d wait if it was me.

564

If i have money going in my account on monday will it clear my account on Saturdays the same as barclays bank

565

Not at the moment. Monzo wait until Monday when the money has actually cleared. This could change in the future though

566

Good day one and all - Iā€™ve had issues with trying to pay for overseas bookings online in dollars or Euros. Is there an account setting I need to change to allow this please?

Thanks in advance
Tim

567

Nope, should just work. What is the specific issue (e.g. what message are you getting)? Many websites arenā€™t setup to properly handle foreign-issued cards and so you can run into problems (regardless of which UK bank card youā€™re using). Iā€™ve had to go through various contortions with half-fake billing addresses in the past.

568

No more detail available unfortunately; just get the transaction rejected on the website. Had this in US and Europe now, but weirdly I can pay fine with another Mastercard issued in the UK

569

Do your attempts show up in your Monzo feed as card declined or similar? If so, I would tap into one of them and start an in-app chat from there. The Monzo COps team will have more detail and can probably provide further insight. Thereā€™s no generic reason that your Monzo card shouldnā€™t work on overseas websites, in fact it should work well! @anon77734705 also might be able to provide some insight? :pray:

570

I think this is definitely an in-app one so we can see if there are any Mastercard network messages :eyes:

Based on the small amount of information I would say itā€™s a merchant acceptance issue where the merchant isnā€™t keeping their database up to date, we still get this problemšŸ˜ž

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571

Please can we make a new option for the app!?

To have the option to sign up to a ROLL OVER BUDGETS option each month!

For example: If my shopping budget was Ā£40 and i only spend Ā£10 of it, automatically roll over the Ā£30 left over to the next month to have Ā£70 in my shopping budget to spend!

This would automatically do the roll over for every budget, and if overspent, would highlight it or something first.

Who else thinks this is a useful idea?
HBHowrse :sparkling_heart:

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572

Hi,

is it possible to use Monzo like Paypal? for business purposes. For instance i work for a consultancy that has a mystery shopping branch, where we use members of the public and pay them through Paypal. This is on a global scale. Would it be possible to use Monzo for the same purpose?

Thanks,

Josh.

573

Business accounts are coming. Watch this space.

On the other hand, if you just want to pay people who have a Monzo account, then, yes. Monzo is a bank account with sort code and account number like any other.

574

Great! thatā€™s good to know! i have seen the countries you operate in, does Monzo cover North Africa also?

575

Just wondering if there is any plans to give breakdown of spending per merchantā€™s so you can see an overview of how much your spending per week/month at a given shop?

576

If you click into a merchant you can see the average spend, total spend and number of transactions. When looking at transactions you can see the date and amount you spent as well in itā€™s own feed.

577

Hi,

Not what I am looking for reallyā€¦ I was hoping basically the Summary Spending tab could show per merchant as well as per category.

Thanks
-Jonathan

578

Would get awfully cluttered surely? Perhaps clicking into a merchant would offer that view, but adding that to a Summaryā€¦ Iā€™ve been with Monzo for a couple of months and already that must be 30-40 different merchants??

579

There are many ways to make it neat and tidyā€¦

I.e have the option to switch between Category/Merchantsā€¦ within the same area so your not adding to the what is currently in that space just replacing it.

and maybe only show 10-15 merchants/categorys with the option to show more?

580

Not saying there isnā€™t a solution if this is added.

Playing devils advocate then. Which should be the default? Category or Merchants? Which 10 merchants/category to show and how to order them, by total spent, by last payment date, alphabeticallyā€¦

Personally Iā€™d be happy to have the Merchant data initiated via a click of the Merchant name. Find a payment, click for info and get a more detailed breakdown at the bottom of that page.

But again, just my opinion, Iā€™m not as ā€˜Merchantā€™ focused as some?

581

Hey there,
Iā€™m new so it can be possible that my questions will be a bit obvious to some :slight_smile:
Iā€™m moving to London next week (thanks!) and iā€™m considering to open an Monzo account, i have few questions as iā€™m not familiar with the banking system in the U.K.

  1. Can my paychecks from work can be transferred to my Monzo account, like any other ā€œconventional bankā€ ?
  2. Those payment will recognised as paychecks?
  3. Iā€™m moving to a new address 3 weeks, should i wait till then, or, can i give my current address for delivery, and change address later?
  4. Is it possible to deposit cash into my new Monzo account?
  5. Can i use my Monzo account for ā€œstanding ordersā€?
  6. Is Monzo account is legitimate for credit checks/ credit history and so on, like other ā€œconventional banksā€ ?
  7. The Monzo debit card supplied, is it prepaid, or a ā€œnormalā€ debit card, and what are the limitations of it, like, is the debit cards can be processed as credit card, for Airbnb services like?
  8. Will my Monzo card will have my name on it?
  • Basically iā€™m trying to figure out if to go online, or the old approachā€¦

Thank you, would love to get your feedback and decide
Yoni

582

Hey there. Answers as follows:

  1. Yes, Monzo is a ā€œconventional bankā€
  2. Yes
  3. Iā€™d probably wait. Cards tend to arrive in about 3 days but to be safe and avoid the hassle Iā€™d leave it until youā€™ve moved. Updating your address is simple and done in the app, so it is entirely up to you.
  4. Yes, at any Paypoint shop
  5. Yes, see #1.
  6. Yes, see #1.
  7. Itā€™s a normal bank card so you can do everything youā€™d do with a normal debit card
  8. Yes

Here is Monzos FAQ page that should help and give some more details if needed :slight_smile:

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