Shop refund

If a shop does a refund, eg winning from the bookies let’s say…how long will it take to arrive in monzo account?

Usually really quickly, within two days. But it can be up to a week as it’s dependant on it bouncing through external systems before Monzo is told it’s available to put in your account.

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Is there certain time of the day it arrives in the account?

Just depends when the merchant files are processed. Could be anytime over a few days

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No, but they do credit it as soon as they get it, and you’ll be notified as soon as it’s in your account.


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