I can’t report a fraudulent transaction via the app because it is classed as an active card check and won’t show up.
I got a fake royal mail text asking for money to release a package. I didn’t question it as I am expecting a package and it was only £2.00 so I went ahead and filled out all the information it asked for including card number and CVV number. It then asked for sort code and account number which seemed odd. Then I went back to check where the message had come from and it looks very suspicious. Unrecognised mobile number, straight to voicemail, dodgy looking link address with broken links or redirects to the same page, only the payment one works.
I noticed around the same time I had an active card check from Google for £0.00. So there hasn’t been any money taken and I did not proceed fully with the scam although I’m worried with what they can do with the information I had already entered.
I’ve frozen the card as a precautionary measure but I can’t find an option or way to report the active card check. Any suggestions. Thanks, Matt.