Replacement Card

The contactless on my Monzo card is not working, however, when I go to order a replacement it says up to 5 days to get it replaced.

Does that mean that I cant use my current card with the PIN once reported as broken? Would be a nightmare without my card for 5 days!

You will be able to continue to use your current card for Chip and PIN until your new one arrives and you activate the new one, so don’t panic :slight_smile:


Have you used it for a Chip and PIN transaction, and then it still not worked for contactless?
Remember, you get so many taps before you need to chip and PIN.

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You could also add your card to Google/Apple Pay to continue using contactless :slight_smile:

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