The contactless on my Monzo card is not working, however, when I go to order a replacement it says up to 5 days to get it replaced.
Does that mean that I cant use my current card with the PIN once reported as broken? Would be a nightmare without my card for 5 days!
You will be able to continue to use your current card for Chip and PIN until your new one arrives and you activate the new one, so don’t panic
2 Likes
PaulUK
13 February 2020 11:48
3
Have you used it for a Chip and PIN transaction, and then it still not worked for contactless?
Remember, you get so many taps before you need to chip and PIN.
1 Like
Ordog
((╯°□°)╯︵ ┻━┻)
13 February 2020 11:52
4
You could also add your card to Google/Apple Pay to continue using contactless
1 Like
BLbl
15 June 2020 03:11
5
Cards used to land after like 2 (working) days, 3 tops.
I got a replacement early April in 2 days.
Not sure why it’s taking longer than usual.
Ordog
((╯°□°)╯︵ ┻━┻)
16 June 2020 14:57
6
Royal Mail are experiencing delays due to the corona virus, no doubt Monzo will be too from their end.
Their latest update was posted earlier today:
Deliveries and collections should take place throughout the UK today. However, despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at mail centres or local delivery offices. We’re sorry about this. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding in these unprecedented times.
BLbl
16 June 2020 15:53
7
Of course. That old chestnut
Ordog
((╯°□°)╯︵ ┻━┻)
16 June 2020 15:56
8
Ohhh ok because it’s all a conspiracy - my bad, I forgot
Remember, this involved ‘waking up’ a four month old thread for no obvious reason. There was bound to be a pay-off somewhere along the way
Ordog
((╯°□°)╯︵ ┻━┻)
16 June 2020 16:09
10
Yeah my bad, I fell into the trap
1 Like
BLbl
19 June 2020 12:02
11
Well god forbid I started a new thread and angered you
1 Like
system
(system)
Closed
16 December 2020 12:02
12
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