Replacement card Order

[Ahyunjeon]

I haven’t received my new card within expected delivery date. So I tried to reorder the card. But the button of reordering is not working. I pressed it, but it didn’t show anything

[Revels]

It won’t work until it’s been longer.

How long has it been/what date did it say? You could ask support but nobody here can help you.

[davidwalton (Award Winning Hot Coral Analyst)]

Hi @Ahyunjeon & welcome

In a strange coincidence, another thread had someone receiving a card who didn’t apply for one:

Someone has opened a Monzo account using my address

Hi there, Someone has opened up a Monzo account using my address (but not my name?) I called up Monzo and gave them the name on the card and I was told that they couldn’t tell me any more due to data protection and that I would need to contact each of the credit agencies to see if an account had been set up. This seems like madness, someone can set up an account using my address but the bank who let them do it cannot tell me if in fact I have been scammed, they can see if they have an account…