Good Morning please can I have some help? I have followed the instructions to order a new card as my first card never arrived. It was due to arrive by 31/10/2020
When I try and press reorder card nothing happens via the App the button appears to be non responsive. I have not transferred any funds yet as I was waiting for my card.
I have many friends who use Monzo so I am sure it’s probably a delivery issue can you please help me get a card so I can activate my account.
Many thanks in anticipation
Janette
Morning Janette.
You need to reach out to support through their in-app chat.
Go to help and search for contact us or support and you should find a link to Chat To Us.
They should be online now and able to assist.
All the best.
Hi Janette, your thread yesterday is here with help in it. Monzo won’t help you directly on the forum so another topic isn’t needed.