Card not arrived and reorder button not working

My Monzo has not arrived (was due by 26 Dec) and the « reorder » button showing in the help topic isn’t working. When I click it nothing happens, only the activate card one works. Any advice?!

It will have been delayed due to Christmas holidays. The reorder button doesn’t work until a few working days after the date. It’ll probably turn up in the next few days

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There’s only been 3 days of post since then, plus the backlog. So it might still arrive in a day or two.

Hi all, I’m having the same issue with my card not arriving and the reorder card button not working. My card was due to arrive between 15-19th Feb…Any help would be much appreciated! :slightly_smiling_face:

You need to speak to support.

Search for “Contact” in the help section.

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