Reopening account - Issue


(Ciara) #1

I closed my Monzo account last year as I wasn’t use it. I now would like to reopen it but when I try and sign up using the app it says my mobile number is already registered. I could use my work mobile number but would rather my personal one as I don’t always have the work phone on me.

Any help?


#2

You could try contacting Customer Service. Monzo staff will be better placed to help you than community users.


(Alex Sherwood) #3

Unfortunately I don’t think that the users here can help with this so I’d recommend emailing help@monzo.com or sending them a DM on Twitter so that they can deal with this for you.


(system) #5

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