Re-opening old account

Hi

I know this has been posted a million times before but wanted to get some up to date info.

I closed my account a year ago - and planned to re-open it. Spoke to support who cleared my email off so can do so. for some reason it didn’t allow it - I know it can be harsh at times.

do I remember reading if you want to re-open support had to do it as manual application causes an issue resulting in a decline?

I did ask support if this was the case still however I just got a we can’t give further information reply so bit lost - ive emailed review also but yet to get a reply.

thanks :slight_smile:

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hey thanks for the response’s I wondered if that was the case

does seem odd, but as you said its the end of the road either way.

I don’t think my number was cleared only email. but if they getting upset doing a different number will only cause a issue at some point - not worth the hassle.

thanks :slight_smile:

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