Hi I signed upto monzo received my card but never used it then cancelled my account I’m wanting to re activate or re start again I have the app and it sends my phone a code but won’t accept the code sent. And can’t find how to Contact monzo.
All advice wanted please
1 Like
You can only reopen your account after a certain period but I cant remember what it is (I think it is a month).
You can email help@monzo.com and they will help you reopen the account.
1 Like
Period is 1 month. But as the other post states you’ll need go email monzo to get this opened back up.
1 Like
Please stop suggesting this for all login issues. It’s not accurate.
Contacting Monzo in this instance is the best course of action.
1 Like
No it not the right way but it was a work around until chat got back.
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.