Going back to Monzo

Hi I signed upto monzo received my card but never used it then cancelled my account I’m wanting to re activate or re start again I have the app and it sends my phone a code but won’t accept the code sent. And can’t find how to Contact monzo.
All advice wanted please
:blush:

You can only reopen your account after a certain period but I cant remember what it is (I think it is a month).

You can email help@monzo.com and they will help you reopen the account.

1 Like

Period is 1 month. But as the other post states you’ll need go email monzo to get this opened back up.

1 Like

Please stop suggesting this for all login issues. It’s not accurate.

Contacting Monzo in this instance is the best course of action.

1 Like

No it not the right way but it was a work around until chat got back.