Why are refunds to frozen cards rejected?
Surely one of the key features of Monzo is its security - the ability to freeze the card when you know that you are not going to use it for a while, but then instantly unfreeze it when you want to use it.
Why then are refunds to frozen cards rejected? As it is often not possible to tell when a refund is going to be made, the card cannot be unfrozen just for the refund.
What happens in this instance - is the refund attempted again automatically later, or does the merchant need to retry manually?