I need assistance. Is there a Monzo Live chat anywhere?
I am due to receive a large amount of money and considering I am travelling. The last thing I will need is my card to stop working because of this large transaction.
I read that for inbound transfers there is no limit, but need to be sure.
you would be best to contact in app chat to let them know you are expecting it , do you have a help screen which lets you type a question ? âŚtype in âcontactâ âŚwhich should take you to âcontacting supportâ and then to a âchat with us in appâ option
limits are in your âaccountâ under your main card picture - bank transfers in to your account are unlimited
Gosh! So are you saying I will not receive the money? Oh my days! All the hassle we have already gone through and now its liked Iâll not receive it?
I am truly lost as this is my only bank account, and itâs too late to change anything now
To be fair the help section for international payments does make it quite clear they donât support them and it may not even work if you try the workaround
It will either arrive or it will âbounceâ and go back where it came from I believe. Thereâs no real way to tell.
The unhelpful bit is that if it isnât straightforward, Monzo have no real way of finding out whatâs going on since they have no direct connection to the networks involved.