So to start with I have been trying to register my Monzo Mastercard here in the UK to work in the Amazon app so that I can shop in my new Amazon Fresh shop. However every-time I try to add it I get their was a problem we were unable to set this card as your default. Please try another card. Amazon support have been usless.
I suspect it is something to do with the active card checks not working correctly.
As today I am trying to buy something else online when I get to the checkout it tells me to approve the transaction in the Monzo app first ( which has always worked before and I haven’t changed my PIN).
I enter the PIN but then the website of the provider just hangs. I noticed after a couple of minutes I got a pop up on my iPhone saying " You didn’t approve a payment of £**** at xxx in time. When clearly I did ? what is going on?
Also in the Monzo app it used to be very easy to reach out to customer services …now it is nearly as hard to contact Monzo support as it is to contact Microsoft support.