PLEASE STOP DELETING MY POST. I NEED IMEDIATE HELP AND I REQUIRE EMERGENCY DONT DELETE MY POST INSTEAD I NEED DIRECT RESPONSE FROM YOUR SUPERVISORS OR LEADERSHIP TO PERSONALLY LOOK INTO THIS PROBLEM
my name is bajan ovidiu and I have an emergency
as of now I am in airport…FROM FRIDAY I am stucked with my own hard earned money inside the app wile I have no access back inside the app.
I replaced my phone friday and so when I installed the new app I was asked to enter the email…and this is where the problem is.
4 days ago I left message inside my monzo app for the customer service to replace my email
They failed doing so.
the email I had before was a business email @etccompany, and I left the job and that email address in my name was deactivated, more precise to explain it was an alias email (@campany
I have no access to such email again, wile monzo is asking me to enter my registered email from inside the app.
there is no phone call responding when I call monzo, also from monzo help desk, and also my colleague after asking from his twitter account for help from monzo on twitter, he received response that they can’t help.
I feel I am the victim of losing my own money now, and god help me as I will totally and forever disregard any such digital bank again. I consider my self the ultimate fool to close my Barclays account for monzo. thats right.
I am now in airport and has been 80 hours that means I expect no one will help me by Monday…and I am with complete no money (because all my savings are in the monzo app) and I have no access to log in back. My money is in pots and I am also suffering from a bipolar condition. I am very upset and I have nothing but just being alone here with no help. please if anyone reads I need help,
I need help please. I am hungry and very cold and very scared
I asked the help from police and they advised me to contact the bank. The phone from monzo is not working
Please anyone i nees help
I really need help please.
and if everyone reads this please i need acees to my account please someone from mozo contact me.
Please someone help me. I need urgent help please
thank you very much.