Hi Monzo Community
I’ve been a Monzo joint user for years and throughout that time I’ve been submitting Merchant details corrections for my @Ocado grocery shopping purchases (among other corrections) made by PayPal but it never gets corrected. I understand why it happens with PayPal purchases, It’s just really disheartening to see it never gets fixed despite submitting the correction to Monzo many many times.
It doesn’t recognize Ocado as being an online merchant so asks me for a real physical address instead of a website address. Perhaps that’s why it’s never getting fixed?
It’s a problem for me because grouping all PayPal together mucks up the categories since it only ever uses the last category that was selected, whether it was my netflix subscription (entertainment) or Ocado (groceries). It doesn’t even remember the category when they are repeating payments.