My Employers sent my weekly wage into my old account. I thought all payments were redirected to my new Monzo account?
Is this straight away or do I need to wait? I tried manually sending it from my old bank, but it got kicked back and won’t let me do it.
Did you use CASS?
You say you tried to send it from your old bank, so you still have access? That makes it sound like you didn’t use the switch service, in which case nothing is forwarded automatically.
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No I used the switch service as it transferred funds that were already in my old account. This was a new payment put in the same day
It’s been sorted now I think. Just checked my old account and it’s been transferred to Monzo.
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