So this passed month, I’ve opened an account for me and my partner, Made joint account and done a full switch. Loving Monzo to be honest, my partner didn’t have a clue what we paid out and we’ve been living together for nearly 4 years now. She is all of a sudden clued up and is being much more cautious with our money, good thing considering we have a wedding to pay for.
today i tried paying some cash in that i had around, The women at the co-op paypoint looked at me like i was something she had found in area 51, She had to get the manager out to double check they could do it. She proceeded to press some things on the screen and said she doesn’t want to do it and then charge my account, which got me worried then. luckily it all went well after a much longer than needed awkward interaction, and being looked at like i was going to rob the shop even though i was the one giving them a a wedge of cash in my hand. is there nothing that can be done to make this clearer, shouldn’t they know how to do this if they have the facilities.