Partial switch, will it return?

We will likely not offer this in the app again unless things change at the switching scheme side. :slightly_frowning_face:

Unfortunately, partial switches are not covered under the same Current Account Switch Guarantee that full switches are. Additionally, we found many situations where the old bank would send out a switch message that did not include the new account information, causing direct debits to be fully cancelled (despite us sending a switch message including the new details).

In some cases, all of this caused people to be fined for non-payment of their bills (that again, weren’t covered under the switching guarantee).

Partial switches are a great idea in theory but in the real world, we found that it caused significantly more trouble for people than just manually moving them would have been. :cry:

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