I am an user and currently use my everyday and have done for a fair while
is it possible to override the fingerprint access with a passcode like unlocking your phone? maybe it’s a feature I haven’t worked out but a tad annoying if your wearing gloves or have greasy fingers
I’m an android user, I don’t think fingerprint verification is a thing for us yet. But if it is in future I’ll need to be able to use an alternate verification method. There are people (like me) with constant skin issues which prevent fingerprints from being recognised.
I think there is something to be said for the android pay way on this. You don’t have any security on the app, but you have to have a secure lock screen to use it. That would be a perfectly acceptable way forward IMO.
This has been implemented by a Monzo competitor actually, I think it’s a pretty terrible idea - although I haven’t tried it, to be fair - because I guess you have to be stationary, in order to verify via video & there can’t be too much background noise for the audio so that’s no good if you’re making you way through a train station & trying to login to the app, for example.
Just to be clear, I know that Monzo plans to use (or already uses - I didn’t have to go through the extra verification)
selfie-to-ID picture comparison services
see
& Jonas has mentioned, that will actually probably be video verification. That’s fine for 2 time verification (once when you register & once when you’re verifying your identity for Monzo - if your card’s been stolen, for example) but I wouldn’t want to use it regularly…
I would also like to see this, my Touch ID sensor must be on its way out because I have to try a few times then it seems to lock me out and have to type my password in on the main lock screen to allow I through again!
Are you on iOS or Android? If iOS there’s an accessibility feature that can help alleviate this problem. I’m not sure if Android has any solution though.
For anyone experiencing a similar problem on iOS:
Open Settings > General > Accessibility, then scroll to Interaction, open the Assistive Touch page and switch the Assistive Touch toggle to green. You’ll then have a virtual home button.
Touch ID is still required on the physical home button, but if that’s wearing out then use the virtual one for non Touch ID related tasks.