How can I pay my overdraft
is your account closed?
How to pay my overdraft if my account is closed
Yes
Yes
Do you still have access to the in app chat? If yes contect them there
If not you will need to email help@monzo.com unless they have already been in touch with other details
It can take a few days for replies to that address tho, but they’ll get back to you
From seeing this in the past, the instructions are within the email you received asking you to repay the fees.
Ok thank you
Excuse me no one is replying my mail and I don’t know how to pay my overdraft
My account is closed I don’t know how to pay my overdraft
Can anyone help me pay my overdraft
Nobody on here can help you I’m afraid.
Call Monzo or email are your only two options. You’ll just have to be persistent and patient
There’s no point repeatedly spamming this thread with the same question
It will take a few days or more to get an email reply
just pay to your account as normal even though it’s close the money will clear the overdraft
This method will not work if the Monzo account has been switched to another bank using the Current Account Switch Service (CASS) as any credits into the old Monzo account will be automatically forwarded to the new bank.
I’d suggest waiting to hear from Monzo – it’s not likely to forget you’re in debt.
Ok fine later on don’t say that I ignor monzo message I am trying to pay the overdraft and you guys are not helping me thank you
I call monzo so many times they said that they can take my call
Account number and sort code are no more in use it’s say invalid
This is a community forum, not Monzo support. We can only help with ideas on how to sort your problem. You will have to contact Monzo directly for official support.