Other Account In Monzo Imbalance

Monzo Chat Monzo Plus
1

Has anyone ever had an issue where the balance of another account does not match the transactions?

I have a relatively new HSBC credit card and I have it connected in Monzo.

I have made only 48 transactions and at transaction level when I compare Monzo to HSBC its all matching - but the Monzo balance shows £52.00 higher than the true balance in HSBC.

I’ve double, triple checked and the line level transactions are all perfect - Monzo is literally just showing an incorrect total.

I have disconnected and reconnected HSBC to Monzo and that did not help.

2

Is the £52 still pending in hsbc?

3

Have the same with Tesco, Monzo feed is better as it shows you pending transactions in the balance. These are often hidden on the actual provider until they’re charged.

4

Compare the balance showing in Monzo with your available balance in HSBC. Monzo uses this rather than the cleared balance.

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