New customer, Credited £100 to my Monzo card...but


(Mr P T Brookfield) #1

…but it’s not showing up on my regular NatWest online bank account that I’ve used.

Is this right? I expect to my NatWest debit card account to be -£100 but nothing is showing up.

Thanks in advance.


(Josh Bray) #2

It could be a pending transaction. Check your available balance and see if that’s showing the difference


(Tony Hoyle) #3

Traditional banks can take a long time to tell you about transactions - up to 2 weeks in my experience.

Now I’m used to monzo I’m amazed I thought it was normal for so long…


(Mr P T Brookfield) #4

That is precisely my point. The available funds has not changed.


(Josh Bray) #5

Hmm I would contact monzo to check it’s gone through properly


(Naji Esiri) #6

Hey @tequila , just sent you a DM! :slightly_smiling_face:


(system) #7

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