Is anyone else having issues with payments being taken twice?
I have had multiple occasions where a pending amount remains on my account after the payment has been taken resulting in me having to contact the merchant and Monzo to get the pending amount refunded. It’s getting really annoying. I understand the concept of money being ring-fenced prior to finalisation of the full balance however it should just transition seamlessly in the background.
I have never experienced this with any other bank.