I just got accepted and added my details for ID verification.
The card is now being delivered to my ID address. But I have moved. (Set up postal redirection too late!)
To save me returning to my old address…
Is there any way I can have my Monzo card delivered to my new address?
Please help/Advise.
Mr Unorganized!
I’m sure the team will be able to help but it’s probably best to message the support team about this via the in-app chat, as the community can’t help you get this resolved unfortunately.
Edit - text struck out following Rather’s comment below.
You won’t have access to in-app chat if you haven’t received a card yet, so alternatively you can email them at help@monzo.com or DM them on Twitter
Thank you both for your help.
I have emailed the HELP address now.
Much appreciated!