Arron
(Arron Stribling)
16 May 2017 09:51
1
I just got accepted and added my details for ID verification.
The card is now being delivered to my ID address. But I have moved. (Set up postal redirection too late!)
To save me returning to my old address…
Is there any way I can have my Monzo card delivered to my new address?
Please help/Advise.
Mr Unorganized!
alexs
(Alex Sherwood)
16 May 2017 09:53
2
I’m sure the team will be able to help but it’s probably best to message the support team about this via the in-app chat , as the community can’t help you get this resolved unfortunately.
Edit - text struck out following Rather’s comment below.
You won’t have access to in-app chat if you haven’t received a card yet, so alternatively you can email them at help@monzo.com or DM them on Twitter
1 Like
Arron
(Arron Stribling)
16 May 2017 12:35
4
Thank you both for your help.
I have emailed the HELP address now.
Much appreciated!
1 Like
system
(system)
Closed
12 November 2017 12:38
5
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