I just got accepted and added my details for ID verification.
The card is now being delivered to my ID address. But I have moved. (Set up postal redirection too late!)
To save me returning to my old address…
Is there any way I can have my Monzo card delivered to my new address?
I’m sure the team will be able to help but
it’s probably best to message the support team about this via the in-app chat, as the community can’t help you get this resolved unfortunately.
Edit - text struck out following Rather’s comment below.
You won’t have access to in-app chat if you haven’t received a card yet, so alternatively you can email them at firstname.lastname@example.org or DM them on Twitter
Thank you both for your help.
I have emailed the HELP address now.
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