I have received my new holographic card a couple of days ago. It was way faster than I expected - I would have been over the moon if I wouldn’t have realised that the envelope has been opened. I’m now worried about activating my card as I don’t know who opened it and why. I tried contacting Monzo v…

Hi. Welcome. If you search “contact” it should appear. They are trying to get people to self help first, but this obviously won’t appear in a help topic (not yet anyway) Chat will tell you not to activate the card and they will replace it FOC. It’s been quite a common issue. [image] …

Opened envelope on card arrival

UK Help

Kumnaa (Kumnaa 🇬🇧) 20 July 2020 20:22 5

There’s already been some discussion about it over here:

Topic		Replies	Views
Open Monzo Plus card with fingerprints on it Monzo Chat	8	1692	18 January 2021
New plus card came! But already opened 😫 Monzo Plus	262	11624	31 January 2021
Activating Holographic card Help	15	1348	14 January 2021
Replacement card - envelope has been opened Help	11	707	21 November 2023
Card envelope opened by neighbour Help	17	2800	29 December 2018

Opened envelope on card arrival

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