Sorry if this has been picked up elsewhere but I couldn’t see anyone with the same issue.
My Monzo app has been unable to refresh for probably almost a month now. When I uninstall and reinstall the app (and log back in), the app is able to sync with my details however as soon as I exit the app and re-open, the app is unable to sync. I have tried logging out and logging back in however this doesn’t seem to have any effect, the only solution I’ve been able to find so far is to re-install the app.
It’s also worth noting that Monzo notifications still appear to be working. So for example, if I receive a payment or need to approve a transaction, the notification still comes through
I have just updated the app to double-check that the version I have is not just out of date and this doesn’t seem to have helped.
Let me know if there’s anything else I can add or need to clarify. Thanks in advance for any help!
Details to reproduce:
OS: Android 7.1.1 [OxygenOS version 4.5.0]
Device: OnePlus A5000
App Version: 3.66.0