Old card refunds

[DKRose (Dee K Rose)]

I have just switched to Monzo Plus but am due 2 refunds to my old card number, will they automatically be credited to the new card to my account

[lpoolrob (Rob)]

They will be credited to your old card, but still appear in your account. Your old card is still good to receive refunds.

[DKRose (Dee K Rose)]

Even though it is deactivated ?

[RichardL (Rich)]

The answer you need is here:

Refund to my old card

Hey Stuart, You don’t need to do anything. The old card, even in it’s deactivated state, is still linked to your account - Monzo doesn’t forget about it. Your refund will still appear as usual even though it’s to a deactivated card.

[DKRose (Dee K Rose)]

Hi Richard, thanks for the info, BTW its Dee not Stuart !!

[Smsm1 (Shaun McDonald)]

That’s another thread where someone else has the same question.