Gawd, can you DM me on this or outline what hell you went through?
I will need to do some math and work out where my balance is at.
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Merry Christmas to me. Can’t wait to hook it up to Home Assistant!
In other news, has anyone on Agile got tomorrow’s rates yet? I got a notification 2 hours ago from Octopus Compare, but neither that app nor the Octopus app show tomorrow’s rates.
Interestingly my Home Assistant installation does have the rates, but they don’t match the push notification I got 
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I got the email too, woo! Rates are showing for me and are disappointingly high despite how windy it’s been. Guess it’s in the wrong place/direction/flavour at the moment.
Strange, they’re still not showing everywhere for me. This might be a hangover from the issues this morning.
OK this is the first time I’ve heard of this home mini thing - I’ve just signed up to the beta.
You mentioned you can hook it up to HA, is this through some Octopus API or can you scrape the data straight from the device?
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Through the Octopus API. You can’t now get straight-from-device data, unfortunately. There was MQTT data available from the debug port for a short while, but Octopus patched that one fairly quickly.
But nevertheless, ticking this box…
… in the HA Octopus Energy integration gives you near-realtime data from the OHM
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Mine line up now.
While the wholesale prices are released at 3:45pm each day, and most people think they’re published by providers at 4pm, Octopus states that the next day prices can be published between 4pm-8pm each day.
So ‘after 8’ and you’re minty 
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I had the same thing. I’ve emailed them but not heard back. It’s not the end of the world but it doesn’t make too much sense!
At the moment my smart meter from EDF doesn’t seem to work with Octopus, since nothing is showing in the app. Might be manual readings until sorted.
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I’ve always used Twitter for octopus and they’re quite responsive.
I’m sure I had similar when I first moved in here and a little config their side, all sorted within a few days (can’t remember the exact issue).
I’ve lowered mine to where it’s supposed to be according to the MSE calculator. But it’s frustrating that it doesn’t take effect until after my next direct debit gets taken.
I don’t get the logic either. I’m more than 2 months in credit. The forecast thing for me is so out of whack. Worse than Bulb’s estimations honestly. We’re electric only, so naturally we have very high usage in the winter (I like to stay roasty toasty) and quite low in the summer, but it seems to assess our summer usage based on winter. We used less than half of the energy they forecasted for August for instance.
And happy birthday to you! 
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Thanks! Enjoying a quick trip over in the US 
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Well. the whole story…
Shortly after joining octopus I stopped getting bills. I’d contact them and ask for bills, then about a week later they’d reply that they’d put one manually through for me, and nothing would happen. Submitting manual readings did nothing to help…
This went on for months… I wasn’t too bothered because I had a direct debit paying what I thought was the correct amount and they’d take the money eventually, so I wasn’t continuously following up (life’s too short) would just ask occasionally to see if it would magically fix itself.
I had a particularly wierd phone conversation with them that was ‘oh not sure what’s going on, I’ll issue the bills manually but you’re owed lots of them and I can only do one a week so it’s going to take a couple of months’. Of course, absolutely nothing happened.
As it was about 11 months by that time and the 12 month back billing rule was coming up (which would cost them money - I was being nice!) I sent my entire email trail and notes to the ombudsman, who presumably sent it back to octopus with a ‘WTF?’ note attached and finally it got escalated.
Once the right person was on the task they fixed it in about a day. Some kind of error in the account was breaking the billing software. Turned out my estimate of the bill was off due to the length of time I was about £300 in debt, which they wrote off.
Can’t fault their response once it got to the right person, but the frontline staff should have flagged the ongoing issue months before, which would have got it resolved.
So in your case… I’m not saying it’s exactly the same thing (although it seems to be the same symptoms) I’d push for escalation as much as you can to get whatever the problem is fixed - front line are nice enough people, always apologetic but, it seems, powerless to actually fix anytting.
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Anybody else still waiting for tomorrow’s agile rates?
I’ve got up to 10:30 in the morning (-6.93p at 5am - almost worth getting out of bed for)
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Just noticed that they are in the Octopus Compare app now but I didn’t get the usual notification that they are available. That could be due to me transferring everything from old iPhone to new iPhone earlier today - notifications have been a bit hit and miss. I had to disable then enable Monzo push notifications for them to start working.
Interesting - I don’t have past 22:30 this evening!
Still no rates here. Mysterious!
Regardless, plugging car in & setting dishwasher/washer with a cap of £0.00p, so anything below that overnight and it’ll start/charge and I’ll get paid for it. Winner winner, 
They’re showing in the app for me, all day 
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