Anybody else been ghosted by monzo?
Had an issue, they said it was being escalated to a specialist and I haven’t heard back in the chat for 48 hours,
Every time I’ve called the lines are too busy and they hang up on you after five minutes.
I’ve emailed as well but other than the first response ‘what seems to be the issue’ I haven’t heard back in over 24 hrs as well…
To make it worse I can’t even create a new
chat to get someones attention, it’s like the chat ticket has been left on a shelf somewhere and Ive messaged several times over the last few days and heard nothing back.Don’t really know what to do now to sort out this problem as I can’t get through to anybody.